Returns & exchanges
Customer happiness is my number one priority, so convo me right away if you’re not fully satisfied with the order.
◆ RETURNS & REFUNDS
You may return your purchase within 7 days from the date of receival. I won’t be able to exchange or refund your order after.
> The product must be returned unworn and unwashed, in its original package with a receipt or proof of purchase.
> When returning a product, please mark the package ‘RETURNED GOODS” to avoid any custom charges.
> Once the returned product has arrived to me, I’ll refund the product price.
I do exchanges if there’s something wrong with your item – just convo me within 7 days since the receival. Do attach a photo if such is applicable.
> Please note, that shipping fees are non-refundable.
> I do not refund items on sale or ones made to mesurements.
My processing time is between 5-7 business days. Once the payment is cleared, I send your order via national postal service with a tracking number provided.
Shipping time usually takes around:
✓ 7-12 biz days to USA, Canada and Australia
✓ 5-7 biz days to EU
> Please, note that you’re responsible for any additional customs fees or taxes if such are applied in your country.
> Convo me if you wish to upgrade your shipping to a special courier service. I’ll add the respective fee to your order.
My shop keeps your payment information secure. Ana Vasiljevic shop never receive your credit card information.I accept only PayPal payments or Bank Transfer. It’s a safe a quick way to send and receive payments.
Please have a look at my Size Chart below to choose your perfect fit size.
Convo me if you’d like to have your piece customized or made in XL and larger sizes.
◆ SIZE CHART◆
S (US 4, EU 34)
Bust (inch): 33.1”/ 84 cm
Waist (inch): 26.0”/ 66 cm
Hips (inch): 37.0”/ 93.8 cm
M (US 6, EU 36)
Bust (inch): 34.6”/ 86 cm
Waist (inch): 27.6”/ 68.5 cm
Hips (inch): 38.6”/ 96.5 cm
L (US 10, EU 40)
Bust (inch): 36.2”/ 91.4 cm
Waist (inch): 29.1”/ 73.6 cm
Hips (inch): 40.2”/ 101.6 cm